Last Updated on December 27th, 2021
GENERAL:
BILLING ADDRESS
BILLING ADDRESS MUST BE THE SAME AS THE SHIPPING ADDRESS. DUE TO CREDIT CARD PROCEDURES, WE CANNOT SHIP TO A DIFFERENT ADDRESS THAN WE BILL TO.
REFUNDS, RETURNS & CANCELLATIONS
100% MONEY BACK GUARANTEE COVERS THEE PRICE OF THE PRODUCT/COURSE/PROGRAM ONLY. 100% MONEY BACK GUARANTEE DOES NOT COVER SHIPPING AND HANDLING FEES (WHERE APPLICABLE) DUE TO THE FACT THAT THE CUSTOMER MADE THE DECISION TO TRY THE PRODUCT, THEREFORE THE CUSTOMER ACCEPTS TO PAY THE FEE TO SHIP THE PRODUCT.
CUSTOMERS MUST CONTACT OUR SUPPORT DEPARTMENT FOR A RMA (RETURN AUTHORIZATION NUMBER). THIS NUMBER MUST BE DISPLAYED ON THE OUTSIDE OF ALL RETURN PACKAGES. RETURNED PACKAGES WITHOUT RMA NUMBERS WILL NOT BE ACCEPTED. ALSO VALID PROOF OF RETURNING A PRODUCT INCLUDES: DELIVERY CONFIRMATION OR SIGNATURE REQUIRED VIA USPS. IF THE CUSTOMER HAS DELIVERY CONFIRMATION OR SIGNATURE REQUIRED, THEN A FULL REFUND WILL BE ISSUED.
TO ENSURE THAT YOUR PRODUCT IS NOT LOST OR DAMAGED, WE STRONGLY RECOMMEND SENDING THE PRODUCT CERTIFIED MAIL WITH A TRACKING NUMBER. IF WE DO NOT RECEIVE THE PRODUCT BACK AND THE CUSTOMER DOES NOT HAVE PROOF THAT THE PRODUCT WAS RETURNED WE CANNOT ISSUE A REFUND.
DUE TO LOSS OR MISSING OR SLOW MAIL, WE WILL HONOR ANY PACKAGE THAT IS POSTMARKED FOR UP TO ONE YEAR AFTER THE PURCHASE OF THE PRODUCT.
ONCE A RETURN IS RECEIVED OR A VALID REFUND REQUEST IS SUBMITTED, THE REFUND PROCESS WILL TAKE NO MORE THAN 30 DAYS.
ALL REFUNDS WILL BE EITHER RETURNED TO THE ORIGINAL CREDIT CARD OR- MAILED IN CHECK FORM TO THE BILLING NAME AND ADDRESS. INTERNATIONAL ORDERS WILL BE REFUNDED BACK TO THE ORIGINAL CREDIT CARD, AND PAYPAL ORDERS WILL BE CREDITED BACK TO THE PAYPAL ACCOUNT.
AGAIN, YOU HAVE THIRTY (30) DAYS FROM THE DATE OF THE ORIGINAL PURCHASE TO RETURN OR REFUND A PRODUCT TO RECEIVE YOUR REFUND. ANY RETURN RECEIVED AFTER THE THIRTY (30) DAY TIME LIMIT WILL NOT BE PROCESSED.
UPON CANCELLATION/REFUNDS OF ANY AND ALL TRADINGPRICE.COM COURSES/PROGRAMS, ACCESS TO THE TRAINING PORTAL, TRAINING ASSETS, COACHING, AND CONSULTATIVE BASED COMMUNICATION WITH THE COACHES WILL CEASE. IF YOU DESIRE TO GAIN ACCESS TO ANY OF THOSE ASSETS, A SUBSCRIPTION WILL NEED TO BE REINSTATED.
EXCESSIVE RETURNS WILL NOT BE ACCEPTED. REFUNDS WILL NOT BE GIVEN TO ANY ONE CUSTOMER FOR ONE SPECIFIC PRODUCT MORE THAN ONCE. THERE IS AN UNLIMITED AMOUNT OF ORDERS THAT A CUSTOMER CAN PLACE FOR ONE SPECIFIC PRODUCT, BUT THE MONEY BACK GUARANTEE IS VOID AFTER A CUSTOMER HAS USED IT FOR ONE SPECIFIC PRODUCT.
CUSTOMERS ARE ONLY ELIGIBLE TO RECEIVE ONE REFUND WITHIN ANY 30-DAY PERIOD AND ONLY ON OFFERS THAT EXPLICITLY STATE A GUARANTEE OR RETURN/REFUND POLICY. MEANING, IF A CUSTOMER REQUESTS A REFUND ON A TRANSACTION, THEY ARE NOT ELIGIBLE FOR AN ADDITIONAL REFUND FOR 30 DAYS FOLLOWING THAT TRANSACTION.
CUSTOMER SERVICE:
IF YOU HAVE QUESTIONS OR COMMENTS REGARDING TRADINGPRICE.COM PRODUCTS AND SERVICES, PLEASE CONTACT US AT:
TRADING PRICE
2541 N DALE MABRY SUITE 403
TAMPA, FL 33607
SUPPORT EMAIL:
[email protected]